FAQ's

Do You Sell Gift Cards?

Yes! If you fancy purchasing one, pop into any of our restaurants, visit our online store here or have a look in popular supermarkets or high street shops. There's no gift quite like a PERi-present! For more information about our gift cards please click here.

Where can I spend my Gift Card?

You can use your Gift Card or eGift Card in any of our restaurants in the UK (including Northern Ireland). It can be used for full or part payment.

How can I check my Gift Card balance?

You can check your balance by clicking here, visiting any Nando’s restaurant in the UK or by contacting Customer Services on 020 3974 2182.

What are the Gift Card Terms and Conditions?

Click here to be taken to the T & C's page.

What if I've lost my Gift Card?

If you registered your Gift Card, we’ll be able to issue you a new one (phew!). Get in touch with us here and we’ll get a new one out to you. If you haven’t registered your Gift Card, we’re unable to replace it for you.

When does my Gift Card expire?

Your Gift Card will expire 18 months from the date of your last activity (either spending money from your Gift Card or topping it up). We don’t expect you to remember the exact date you last visited us, so you can check the date and balance here.

Can I top up a Gift Card?

Yes you can! To keep the good times rolling, just pop into any of our restaurants and ask at the till to top your Gift Card up. It can be topped up with anything from £5-£100. If your Gift Card has a value printed on it (e.g. £20) it can only be topped up to this value, but you can always buy a new one if you’re looking for a larger amount.

Where is my Gift Card?

Gift Cards
  • Please email our Customer Services team.
Digital Gift Cards
  • If you’ve not received your eGift Card email please check your spam or junk folders (sometimes they get lost!)
  • It might be that you incorrectly entered your email address. Check your purchase receipt and if it’s incorrect please contact our Customer Service team here.

Who do I contact to make a bulk purchase of Gift Cards?

If you are a business wanting to make a bulk purchase of Gift Cards then please contact giftcard@nandos.co.uk